Terms of Service

Last Updated: April 8, 2025

Please read these Terms of Service ("Terms") carefully before using the Cups and Green Paper Products website https://cupsgreenpaperproducts.com and making purchases. By accessing and using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

Introduction: Cups and Green Paper Products is an online retailer specializing in eco-friendly and compostable products. We are committed to providing sustainable alternatives and promoting environmentally responsible practices.
Account Creation (Optional): While not required for purchase, creating an account allows you to save shipping addresses, track orders, and manage your preferences. You are responsible for maintaining the confidentiality of your account information.
Ordering and Payment:

Order Acceptance: We reserve the right to refuse or cancel any order for any reason. You will receive an email confirmation once your order has been accepted.
Pricing: Prices listed on our website are in USD and are subject to change without notice.
Payment: We accept Visa, Mastercard, American Express, and Discover using Square payment system. Payment information is processed securely through Square.
Taxes: You are responsible for paying any applicable taxes on your purchases.

Shipping and Delivery

Shipping Costs: We offer free shipping for all orders shipped within the Continental US
Delivery Times: We use FedEx Ground to ship all orders with an estimated delivery of 5-7 business days. We are not responsible for delays caused by shipping carriers.
Shipping Address: You are responsible for ensuring the accuracy of your shipping address. We are not responsible for lost or misdelivered packages due to inaccurate shipping information.

Returns and Refunds:

Return Policy: We accept returns for incorrectly shipped items or received damaged items within 5 business days of receipt. Please see our “Return and Exchange Policy page for details.
Refunds: Refunds will be issued to the original payment method. We reserve the right to deny returns or refunds for products that have been used or do not meet our policy requirements.
Damaged Items: If you receive a damaged item, please contact us within 5 business days of receipt with photos of the damage.

Intellectual Property:

Copyright: All content on our website, including text, images, and logos, is protected by copyright and is the property of Cups and Green Products.
Trademarks: Cups and Green Products and our logos are trademarks of Cups and Green Products.
Usage Restrictions: You may not use our intellectual property without our express written permission.

User Conduct: You agree not to use our website for any unlawful or harmful purpose.
Limitation of Liability: To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of our website.
Termination: We reserve the right to terminate your access to our website at any time, for any reason.
Changes to Terms: We may update these Terms from time to time. We will notify you of any changes by posting the updated Terms on our website.
Governing Law: These Terms shall be governed by and construed under California law