Privacy Policy
Last Updated: April 7, 2025
At Cups and Green Paper Products, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website https://cupsgreenpaperproducts.com
1. Information We Collect:
We collect the following types of information:
a) Personal Information:
-This includes your name, email address, shipping address, billing address, and phone number. You provide this information when creating an account, placing an order, or contacting us.
b) Payment Information:
-We do not directly collect or store your credit card or other payment details.
-Payment information is processed securely by our payment processor, Square. (See “Data Processing by Square” in section 2 below.)
c) Order History:
- We keep a record of your past orders.
d) Website Usage Information:
- We collect data about how you use our website, including the pages you visit, the links you click, and the time you spend on our site.
- We use this information to improve our website and personalize your experience.
- This data is collected through cookies and similar tracking technologies (see “Cookies" in section 5 below).
e) Communication Information: If you contact us via email or through our website, we will keep a record of your communication.
f) Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system.
2. Data Processing by Square
a) We use Square for payment processing and website hosting.
b) Square collects and processes your personal information by its own Privacy Policy, which can be found at Square's Privacy Policy: Link to Square's Privacy Policy:
c) This includes your payment information, billing address, and email address.
d) We do not have control over the data collected and processed by Square.
3. How We Use Your Information:
We use your information for the following purposes:
a) Process Orders: To fulfill your orders and provide you with product and shipping information.
b) Manage Your Account: To create and manage your account, if you choose to create one.
c) Provide Customer Support: To respond to your inquiries and provide customer support.
d) Improve Our Website: To analyze website traffic and improve our website’s design, functionality, and user experience.
e) Send Promotional Emails: With your consent, we may send you emails about new products, promotions, and other updates. You can unsubscribe from these emails at any time.
f) Personalization: Personalize your shopping experience.
g) Legal Compliance: To comply with applicable laws and regulations.
4. How We Share Your Information:
We may share your information with the following third parties:
a) Payment Processor (Square): To process your payments
b) Shipping Carriers: To ship your orders.
c) Service Providers: We may use third-party service providers to help us operate our website and provide our services. These providers have access to only the information necessary to perform their functions.
d) Legal Requirements: We may disclose your information if required by law or legal process.
5. Cookies: We use cookies to enhance your browsing experience and personalize your website usage. Cookies are small files that are placed on your device when you visit our website. You can control cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionality on our website.
6. Your Rights: You have the following rights regarding your personal information:
a) Right to Access: You have the right to access the personal information we hold about you.
b) Right to Rectification: You have the right to correct inaccurate or incomplete information.
c) Right to Erasure: You have the right to request that we delete your personal information.
d) Right to Restriction of Processing: You have the right to restrict the processing of your personal information.
e) Right to Data Portability: You have the right to receive your personal information in a portable format.
7. California Consumer Privacy Act (CCPA) – Your Rights:
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
a) Right to Know: You have the right to request information about the personal information we collect about you, the categories of personal information collected, the sources of the information, and the purposes for collecting it.
b) Right to Delete: You have the right to request that we delete the personal information we collect about you.
c) Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. We do not sell your personal information.
d) Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.
To exercise these rights, please contact us at cs@cupsgreenpaperproducts.com
8. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
9. Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
10. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.
11. Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at: cs@cupsgreenpaperproducts.com